Privacy Policy

Privacy Policy

Canadian Info Tech Ltd (CIT)

www.canadianinfotech.co.uk

Last updated: 15 October 2025.

Canadian Info Tech Ltd (“CIT”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

• Contact details (name, email address, phone number)
• Business information when submitting enquiries or requesting quotations
• Information provided through forms, emails, or customer support interactions

b. Automatically Collected Information

When you visit our website, we may collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

c. Third‑Party Data

We may receive information from trusted partners when necessary to deliver our services (e.g., logistics, payment processors, or authorised distributors).

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide customer support
• Process orders, quotations, and service requests
• Improve our website, products, and user experience
• Send updates, product information, or marketing communications (only with your consent)
• Maintain security and comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

• Contractual necessity – to provide products or services you request
• Legitimate interests – to improve our services and website
• Consent – for marketing communications
• Legal obligation – when required by law or regulatory authorities.

4. Sharing Your Information

We may share your data with:

• Trusted service providers (hosting, IT support, logistics, payment processors)
• Authorised partners and manufacturers when required to fulfil product or service requests
• Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for the purpose provided.

5. Data Storage & Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Data is stored securely within the UK or other compliant jurisdictions.

6. Cookies

Our website uses cookies to enhance user experience and analyse website performance. You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (if applicable).

7. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Withdraw consent for marketing at any time
• Request data portability

To exercise your rights, contact us using the details below.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal, accounting, or reporting requirements.

9. Links to External Websites

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those websites.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Canadian Info Tech Ltd (CIT)
Email: info@canadianinfotech.co.uk
Phone: +44(0)1158243003
Address: Tollhouse Hill, City Gate East, Nottingham, NG1 5FS.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.